{"id":392564,"date":"2023-07-28T20:14:20","date_gmt":"2023-07-28T20:14:20","guid":{"rendered":"https:\/\/staging.venturacounty.gov\/human-services-agency\/?page_id=392564"},"modified":"2025-04-23T20:18:33","modified_gmt":"2025-04-23T20:18:33","slug":"customer-satisfaction-data","status":"publish","type":"page","link":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/customer-satisfaction-data\/","title":{"rendered":"Datos sobre la satisfacci\u00f3n del cliente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"392564\" class=\"elementor elementor-392564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3645d9c e-flex e-con-boxed e-con e-parent\" data-id=\"3645d9c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0996bc0 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"0996bc0\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fa\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-0996bc0\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395173\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Qui\u00e9nes somos<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395169\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/about-human-services-agency\/\" class=\"elementor-sub-item\">Misi\u00f3n \/ Visi\u00f3n \/ Valores<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395175\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Publicaciones<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395176\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/annual-reports\/\" class=\"elementor-sub-item\">Informes anuales<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395177\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/publications-3\/\" class=\"elementor-sub-item\">Pol\u00edticas de HSA<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396128\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/strategic-plan\/\" class=\"elementor-sub-item\">Plan estrat\u00e9gico de la HSA<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395178\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/publications\/\" class=\"elementor-sub-item\">Folletos del programa<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395214\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/about-human-services-agency\/leadership-team\/\" class=\"elementor-sub-item\">Equipo directivo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395172\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-join-our-team\/\" class=\"elementor-sub-item\">\u00danete a nuestro equipo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396544\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-data-and-information\/\" class=\"elementor-sub-item\">Datos e informaci\u00f3n de la HSA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395171\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-contact-us\/\" class=\"elementor-sub-item\">Contactar con HSA<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-74\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Servicios<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-395039\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/locations-ways-to-apply\/\" class=\"elementor-sub-item\">Ubicaciones y formas de solicitarlo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392290\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-services\/\" class=\"elementor-sub-item\">Lista de servicios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392292\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/topics-a-z\/\" class=\"elementor-sub-item\">Temas A-Z<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392294\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/foster-transitional-age-youth\/\" class=\"elementor-sub-item\">J\u00f3venes en edad de acogida y de transici\u00f3n<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392295\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/helpful-links-information\/\" class=\"elementor-sub-item\">Enlaces \u00fatiles e informaci\u00f3n<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392297\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/how-do-i\/\" class=\"elementor-item\">\u00bfC\u00f3mo lo hago?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392300\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/partners-providers\/\" class=\"elementor-item\">Socios y proveedores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395080\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/disaster-resources\/\" class=\"elementor-item\">Recursos para cat\u00e1strofes<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395084\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/emergency-resources\/\" class=\"elementor-sub-item\">Evaluaci\u00f3n del acceso comunitario a las emergencias<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395083\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/disaster-resources\/survey-and-project-updates\/\" class=\"elementor-sub-item\">Actualizaciones de encuestas y proyectos<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395082\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/disaster-resources\/toolkit\/\" class=\"elementor-sub-item\">Recursos<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392306\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-alert\/\" class=\"elementor-sub-item\">Alertas HSA<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395487\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-news\/\" class=\"elementor-item\">Noticias y eventos<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396380\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/about-human-services-agency\/events\/\" class=\"elementor-sub-item\">Eventos<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395290\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-news\/\" class=\"elementor-sub-item\">Boletines electr\u00f3nicos de HSA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395488\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/social-media\/\" class=\"elementor-sub-item\">Redes sociales de la HSA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395489\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/media\/\" class=\"elementor-sub-item\">Informaci\u00f3n para los medios<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392307\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-contact-us\/\" class=\"elementor-item\">Contactar con HSA<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Men\u00fa Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-0996bc0\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395173\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Qui\u00e9nes somos<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395169\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/about-human-services-agency\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Misi\u00f3n \/ Visi\u00f3n \/ Valores<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395175\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Publicaciones<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395176\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/annual-reports\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Informes anuales<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395177\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/publications-3\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Pol\u00edticas de HSA<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396128\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/strategic-plan\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Plan estrat\u00e9gico de la HSA<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395178\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/publications\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Folletos del programa<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395214\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/about-human-services-agency\/leadership-team\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Equipo directivo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395172\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-join-our-team\/\" class=\"elementor-sub-item\" tabindex=\"-1\">\u00danete a nuestro equipo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396544\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-data-and-information\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Datos e informaci\u00f3n de la HSA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395171\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-contact-us\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Contactar con HSA<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-74\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Servicios<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-395039\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/locations-ways-to-apply\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Ubicaciones y formas de solicitarlo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392290\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-services\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Lista de servicios<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392292\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/topics-a-z\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Temas A-Z<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392294\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/foster-transitional-age-youth\/\" class=\"elementor-sub-item\" tabindex=\"-1\">J\u00f3venes en edad de acogida y de transici\u00f3n<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392295\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/helpful-links-information\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Enlaces \u00fatiles e informaci\u00f3n<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392297\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/how-do-i\/\" class=\"elementor-item\" tabindex=\"-1\">\u00bfC\u00f3mo lo hago?<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392300\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/partners-providers\/\" class=\"elementor-item\" tabindex=\"-1\">Socios y proveedores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395080\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/disaster-resources\/\" class=\"elementor-item\" tabindex=\"-1\">Recursos para cat\u00e1strofes<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-395084\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/emergency-resources\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Evaluaci\u00f3n del acceso comunitario a las emergencias<\/a>\n\t<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395083\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/disaster-resources\/survey-and-project-updates\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Actualizaciones de encuestas y proyectos<\/a><\/li>\n\t\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395082\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/disaster-resources\/toolkit\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Recursos<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392306\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-alert\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Alertas HSA<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-395487\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-news\/\" class=\"elementor-item\" tabindex=\"-1\">Noticias y eventos<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-396380\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/about-human-services-agency\/events\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Eventos<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395290\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-news\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Boletines electr\u00f3nicos de HSA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395488\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/social-media\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Redes sociales de la HSA<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-395489\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/media\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Informaci\u00f3n para los medios<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-392307\"><a href=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/hsa-contact-us\/\" class=\"elementor-item\" tabindex=\"-1\">Contactar con HSA<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44b8dcf e-flex e-con-boxed e-con e-parent\" data-id=\"44b8dcf\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0ffb252 e-flex e-con-boxed e-con e-parent\" data-id=\"0ffb252\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cd0aac elementor-widget elementor-widget-image\" data-id=\"3cd0aac\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1183\" height=\"183\" src=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader.jpg\" class=\"attachment-full size-full wp-image-392565\" alt=\"Customer Satisfaction Data Header\" srcset=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader.jpg 1183w, https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader-300x46.jpg 300w, https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader-1024x158.jpg 1024w, https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/CustSatHeader-768x119.jpg 768w\" sizes=\"(max-width: 1183px) 100vw, 1183px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94ab808 elementor-widget elementor-widget-heading\" data-id=\"94ab808\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Datos sobre la satisfacci\u00f3n del cliente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4a794 elementor-widget elementor-widget-text-editor\" data-id=\"ef4a794\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"vc_row element-row row\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><div class=\"vc_row element-row row\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"wpb_wrapper\"><h2 class=\"vc_custom_heading\"><strong>Resultados de la encuesta de satisfacci\u00f3n del cliente<\/strong><\/h2><div class=\"wpb_text_column wpb_content_element\"><div class=\"wpb_wrapper\"><p>La Agencia de Servicios Humanos (HSA) ha implementado una encuesta de servicio al cliente en todo el Condado para evaluar la competencia en las \u00e1reas de cortes\u00eda, integridad, puntualidad y accesibilidad.  La HSA se centra en recopilar informaci\u00f3n sobre la satisfacci\u00f3n del cliente mensualmente para mejorar la satisfacci\u00f3n del cliente en la prestaci\u00f3n de servicios p\u00fablicos.<\/p><p>Las preguntas se basan en una escala de 5 puntos, en la que 1 significa totalmente en desacuerdo y 5 totalmente de acuerdo.  A continuaci\u00f3n se destacan las puntuaciones medias de nuestra encuesta.<\/p><p>\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fded468 e-flex e-con-boxed e-con e-parent\" data-id=\"fded468\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4cb7535 e-flex e-con-boxed e-con e-parent\" data-id=\"4cb7535\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aba9b3 elementor-widget elementor-widget-heading\" data-id=\"4aba9b3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoy me han tratado con cortes\u00eda.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c27cc9 e-flex e-con-boxed e-con e-parent\" data-id=\"5c27cc9\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70eeb01 elementor-widget elementor-widget-heading\" data-id=\"70eeb01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> 4,3 sobre 5,0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8948672 e-flex e-con-boxed e-con e-parent\" data-id=\"8948672\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-50dc837 e-flex e-con-boxed e-con e-parent\" data-id=\"50dc837\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f015205 elementor-widget elementor-widget-heading\" data-id=\"f015205\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nHoy he podido acceder f\u00e1cilmente a los servicios del Condado.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a4b5e20 e-flex e-con-boxed e-con e-parent\" data-id=\"a4b5e20\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e066e56 elementor-widget elementor-widget-heading\" data-id=\"e066e56\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4,0 sobre 5,0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e751c4 e-flex e-con-boxed e-con e-parent\" data-id=\"4e751c4\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e813fa5 e-flex e-con-boxed e-con e-parent\" data-id=\"e813fa5\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda9c43 elementor-widget elementor-widget-heading\" data-id=\"bda9c43\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nHoy me han atendido r\u00e1pida y correctamente.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb02d7d e-flex e-con-boxed e-con e-parent\" data-id=\"bb02d7d\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30a8dc6 elementor-widget elementor-widget-heading\" data-id=\"30a8dc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4,0 sobre 5,0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba8265d elementor-widget elementor-widget-text-editor\" data-id=\"ba8265d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center\">Las puntuaciones de satisfacci\u00f3n representan datos de enero a diciembre de 2024 recopilados de 12 quioscos de encuestas ubicados en todo el condado de Ventura.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-111cbfa e-con-full e-flex e-con e-parent\" data-id=\"111cbfa\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-7ad6979 e-flex e-con-boxed e-con e-parent\" data-id=\"7ad6979\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b832c7 elementor-widget elementor-widget-image\" data-id=\"7b832c7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/human-services-agency\/es\/hsa-data-and-information\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/dataandinfopageicon.png\" class=\"attachment-large size-large wp-image-392511\" alt=\"Infopage Icon\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8af7c0a elementor-widget elementor-widget-text-editor\" data-id=\"8af7c0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"vc_custom_heading\"><a href=\"https:\/\/venturacounty.gov\/hsa-data-and-information\/\">Pulse aqu\u00ed para volver a HSA<br role=\"presentation\" data-uw-rm-sr=\"\" \/>P\u00e1gina principal de Datos e Informaci\u00f3n<\/a><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e42580 e-flex e-con-boxed e-con e-parent\" data-id=\"9e42580\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dddae70 elementor-widget elementor-widget-image\" data-id=\"dddae70\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/human-services-agency\/es\/program-performance-data\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"72\" height=\"72\" src=\"https:\/\/staging.venturacounty.gov\/human-services-agency\/wp-content\/uploads\/sites\/20\/2023\/07\/ReturnToProgramPerf-1.png\" class=\"attachment-large size-large wp-image-392512\" alt=\"Program Performance\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee461f4 elementor-widget elementor-widget-text-editor\" data-id=\"ee461f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"vc_custom_heading\"><a href=\"http:\/\/venturacounty.gov\/program-performance\/\">Pulse aqu\u00ed para volver a<br role=\"presentation\" data-uw-rm-sr=\"\" \/>Rendimiento del programa<\/a><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\/*! elementor &#8211; v3.15.0 &#8211; 20-08-2023 *\/ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} \/*! elementor &#8211; v3.15.0 &#8211; 20-08-2023 *\/ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title&gt;a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px} Customer Satisfaction Data Customer [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-392564","page","type-page","status-publish","hentry","category-hsa"],"publishpress_future_action":{"enabled":false,"date":"2026-05-20 18:23:09","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/pages\/392564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/comments?post=392564"}],"version-history":[{"count":0,"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/pages\/392564\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/media?parent=392564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/categories?post=392564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.venturacounty.gov\/human-services-agency\/es\/wp-json\/wp\/v2\/tags?post=392564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}